Field notes

Guides from discovery work

Articles rooted in application analytics and UX friction point discovery—written for people who decide what to fix next.

Printed charts and a notebook on a wooden desk

Reading drop-off without guesswork

How to separate a genuine UX friction signal from seasonal traffic noise when reviewing application analytics funnels.

Handwriting notes in a lined notebook

Naming labels that stall tasks

Ambiguous field and button labels remain one of the most common friction sources uncovered during application analytics reviews.

Colleagues collaborating beside a whiteboard

When support tickets mirror funnel gaps

Support themes can validate—or challenge—what application analytics suggest about UX friction.

Person reviewing documents in a calm office setting

Scoring severity without vanity scores

A practical way to rank UX friction points so remediation work follows consequence, not volume of opinions.