Retainer advisory

Remediation Advisory

Ongoing advisory hours for teams implementing friction fixes, keeping decisions aligned with the original discovery findings.

Two colleagues discussing printed diagrams at a desk

Who it is for

Teams mid-implementation who want a steady sounding board tied to friction discovery outcomes.

Result

Clearer sequencing of fixes and fewer reopened debates about which friction mattered most.

Included

  • Two advisory calls per month
  • Async review of proposed changes against findings
  • Updated priority notes as work lands

Outside scope

  • Hands-on design production
  • Code changes

Process

  1. Retainer kick-off
  2. Scheduled calls and async reviews
  3. Monthly priority refresh

Preparation: Share the prior friction findings and current sprint plans affecting the reviewed paths.

Constraints: Available after a completed Friction Discovery Assessment or equivalent evidence pack.